MUSC MEDICAL CENTER

INFORMATION MANAGEMENT
NEEDS ASSESSMENT SURVEY

JUNE 2005

  
     
     
 

PURPOSE: The purpose of this survey is to conduct an ongoing assessment of the Information Management (IM) needs of the MUSC Medical Center. As a result of this assessment, a list of short-term and long-term recommendations, along with priorities for improving the information management function, can be developed. Administering this survey on an annual basis also allows the Medical Center to measure improvement against the standards defined in the IM section of the JCAHO manual.

Please take a few minutes to complete the information in this survey, keeping in mind that your responses should be representative of the concerns of your department or area.

  
     
     
 
Name: Department or Area:

 
     
     
1.

Users of Information

There are many users of information produced by your Department or area (not just data from computerized systems). Please check those users that you provide information to and list examples of the kind of information that is provided:

  
 
A. Individuals
  What types of information:
Administration
Patients
Visitors
Physicians
Families
Other Medical Center Personnel
 
     
 

Other Individuals:

 
     
 
B. Groups
  What types of information:
Administrators
Medical Center Departments
Medical Staff
Directors
Medical Center Committees
Board of Trustees
 
     
 

Other Groups:

 
     
 
C. External Customers
  What types of information:
Managed Care Organizations
Employers
Vendors
Referring Physicians
Insurance Companies
Community/Press
Professional Organizations
Other hospitals/health care centers
 
     
 

Other External Customers:

 
     
 
D. Regulators (who would inspect your department)
  What types of information:
Internal Audit
DHEC
Medicare/HCFA Standards
OSHA
JCAHO
SC Healthcare Alliance
Immigration and Naturalization
American College of Surgeons
IRS
Social Security Administration
Blue Cross/Blue Shield
State Government
Joint Underwriters Association (JUA)
EEOC
Center for Disease Control (CDC)
College of American Pathologists (CAP)
SC Board of Pharmacy
 
     
 

Other Regulators:

 
     
     
     
     
2.

Automated Information Management Systems

Indicate the automated Information Management Systems that are utilized in your Department or area.

  
     
     
     
  A. Clinical, Financial and Administrative Systems

Check the systems that are used in your area for tracking, aggregating and comparing internal patient care, financial and administrative information:		  
 
Ambulatory Reg/Sched (IDX)
Hospital Registration/Admission (Keane)
Hospital Billing (Keane)
Laboratory/Pathology (Cerner)
Pharmacy (Cerner)
Ambulatory Pharmacy (QS/1)
O.R. (SurgiServer)
Clinical Repository (Oacis)
Decision Support (Trendstar)
Star (Kronos)
Marketing (MEDULINE, MUSC Health Connection, HeartLine, CancerLine)
Dialysis (RENL Star)
Meducare Dispatch (Aero Med) 		Staff Acuity/Scheduling (ANSOS)
Medical Record applications (Keane)
Physician/UMA Billing (IDX)
Radiology (IDXRad, PACs)
Therapies (MediLinks)
Clinic EMR (PMSI/Practice Partner)
Dictation (Transcription Limited, etc)
Financial (GEAC/SmartStream)
Cardiology Outcomes (Summit)
Materials Management (Enterprise)
HR/Payroll (GEAC/Hermit)
Medical Record Doc. Imaging (Lanvision/AccessAnywhere)
 
     
 

Other clinical, financial & administrative systems used:

 
     
     
     
  B. Research/knowledge-based information:  
 
Library Systems
Internet
Oacis Clinical Repository
GCRC Server
Newsletters
Material Safety Data Sheets (MSDS)
Hospital Formulary
MicroMedex/Poisindex
 
 

Other research systems used in your area:

 
     
     
     
  C. Instructional Information (for patient, families, employees or medical staff education)  
 

CAATS
Maps, Patient Rights
BLS/ACLS Instructor courses
Orientation
Training Guides
Operating/Software Manuals
Departmental Policies & Procedures
VCR tapes
 
 

Other instructional systems used in your area (computerized or not computerized):

 
     
     
     
  D. Communication & Office Support Information  
 
E-mail
Lotus
WordPerfect
FoxPro
PowerPoint
MS Project
Audix
Simon paging
Two-way Radio
Internet		 PC Anywhere
Excel
MS Word
MS Access
Visio
Calendar
Fax
other paging/beepers
Teleconferencing
PPP/MUSC dial in modems
 
 

Other communication or office support systems utilized in your area:

 
     
     
     
 

For the following questions (3 through 8), please indicate your extent of agreement by selecting the corresponding number on the scale beside each question.

1=Disagree; 5=Agree

  
     
     
     
3.

There is an adequate balance of the patient's right to confidentiality and the health care professional's need to have access to patient information?
1
2
3
4
5
  
     
4.

Department-based information systems connect/interface effectively with each other to present an integrated organization-wide picture?
1
2
3
4
5
  
     
5.

Computer systems allow for linkage of patient and administrative data?
1
2
3
4
5
  
     
6.

The information management system in the Medical Center supports the use of aggregate data to facilitate management, clinical and process improvement decisions?
1
2
3
4
5
  
     
7.

The institution provides for literature and other knowledge-based resources to support its clinical and administrative efforts?
1
2
3
4
5
  
     
8.

The organization contributes to and provides data from external databases for comparing its performance with outside organizations and institutions?
1
2
3
4
5
  
     
     
     
 9. What needs for information management does your department or area have that are not currently being met?  
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 10. What are barriers to the communication of information among caregivers at MUSC?  
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 11. What is the single most important information management need at the MUSC Medical Center?  
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 12. Please rank the overall effectiveness of the Management of Information at MUSC Medical Center on a scale of 1 to 5 by selecting the corresponding ranking below: (1=Poor; 5=Excellent)  
   
1
2
3
4
5
  
Collection of Information
Organization of Data
Analysis of Data
Interpretation & Clarification of Data
Ability to Provide Trending Information
     
     
     
  Other Comments/Suggestions:  
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If you have any questions about completing this survey, you may contact
Dave Northrup (792-6675) or Christine Lewis (792-3924).

Thank you for participating in this Needs Assessment Survey.